We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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I love it long and nice.The braids are small and neat just the way I like it
Very pretty really happy
Looks and feels great.
Beautiful braids,very nice.I recommend
Afigen braids. I braided twice-the state is close to ideal. Thank you store. Delivery to Irkutsk 3 weeks.
Came faster than expected and also looks just like on picture. Thanks, store.
Pretty fast shipping does have a small smell I will rinse before putting it in my daughter’s hair. Other than the smell it’s perfect
Beautiful, exactly as in the description. And especially arrived very quickly whaouuu.
Very nice braids, great communication with the store. I can't to wear these braids, plus shipping was quite fast since the package arrived earlier than expected.
thanks. the order has been received. really fast and thanks for the gifts.
Arrived very quickly in 2 weeks according to expectation. The hair is very soft and nice color. I am very happy with it! My little sister has it now also ordered, thanks
It came pretty quickly, in 19 days. All as in the description. The color is rather crimson than red, and so everything is wonderful. In one of the packages put several jewelry for braids
Jsui satisfied with my order sent was very fast I recommend
Came with extra gifts as seen in the picture... looking forward to when I install it
Items true to picture. Super soft and light. Will order more
Nice braids love them. Seller communication was good n helpful shipping was moderate to Eastern Europe recommended.
The items took a while to be delivered but It is as described and they added gifts for accessories and the crotchet needle . Thanks to the store . Will order next time
Thanks so much it was very nice
The order was shipped quickly, everything came on time. The material is chic, soft. The color is dark brown, with caramel ends. It looks chic, in the tone of its own. Seller recommend.