We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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Amazing hair
No problems! Great
The hair is amazing I would recommend this hair I love the look it give and the texture it’s very soft
Hair is really good the only thing I would say is that the ends are a bit straggly and need a trim . Other than that’s it’s been really good to pluck and customise. Took about 5 days to come . So far so good
Best hair ever, it's a must buy! It's soft no shedding. No harsh chemical smell. Worth the money! Will be buying again
I have been ordering hair from meetu hair for about 2 years and they haven’t failed me once. I recommend them all the time I am a beautician and when I appointments set I have them order from them. The hair is really soft and stays that way for a long time.
I am beyond happy right now especially the Coronavirus outbreak, my package was sealed, with a mask and advice around Coronavirus which is excellent. The hair looks fabulous I can’t wait to install. The communication was 5 stars and would be ordering again! Thankyou for cooperating with me xx
great hair i love order from this app
It was really good hair
I lovethe hair, nothing to say, the stores are listening to you respond on time, and always find a solution with you in case of problems, nothing to say about their service is just perfect. Girls make your order I really recommend nothing to say. you will not regret it.
Hair was true to length with great sheen and soft. My client loved it
Fast shipment. Seller polite. Thanks again.
I’m very satisfied with this store. We communicated throughout the process. Hair came in less than a week!! Good customer service. Nice and soft hair. No sheds. No smells. Seller included two gifts and I really appreciate it. I’ll always buy from this seller. If you need a bouncy and curly hair, don’t look any further. Best hair EVER!