We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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I love the hair. It's nice and soft and barely any shedding. The store communication was great. Seller kept me updated on my order and always replied back and answered any questions I had. Shipping was fast and I got my hair in time. I'm very happy with my purchase.
love love that's all I can say no shreading
very beautiful. Hairline is perfectly plucked. can't wait to try it on. Received in less than a week.
The hair has a very good density 150%, the wig is very well made. Very little hair loss, no smell upon arrival. The length is very good, very generous for 12 inches. I recommend you. Pre-customized arrival.
The length of the hair is amazing, it’s very full and the store is very responsive.
WOW! Hair arrived super fast! I ordered three days ago and literally here first thing in the morning via FedEx. Texture is just as described and density appears to be more than 150% which I am more than happy with. Pre-plucked with baby hairs but will need to bleach knots if you are a stickler for a perfect hairline. Would highly recommend for the most natural look. Will post results after a wash, install and styling.
The hair feels soft and silky. Very beautiful and I can't wait to install it. I recommend the store. The shipping was very fast.. it came before the time less than two weeks of order.
True to length and v good quality hair. Lace is a good colour too, I don't even have to bleach it!
5 stars , only took 4 days. I ordered 18/07 and got 22/07. the hair itself so so beautiful. very natural looking. my kids even thought it my own hair and I hadn't even properly installed it, just cut lace and put little edge control to check it out.
Top la perruque pour ma première commande je suis très contente photo 2 avec la teinture.
I'm in love with this just as describe
I love hair it so beautiful
This wig is true to length and took to heat very well. Super excited to wear it! Seller is very attentive and delivery was super fast. Love it
This hair is so soft it looks like my real 10/10‼️ hair it's ✨✨✨
Fast shipping. Very pretty. The color was natural and had hints of red undertones. Very good as my daughter also has #2 hair color with reddish tones. Looked like 2/3 c hair with a blow out. Nice length. Great thickness. True to length.
Love this hair!! This is my second order. Great quality. Shipped immediately! Got here within a few days
I rated this hair a four star because, the ends are very split, I wish the fullness was all the way to the ends, however, the hair is very soft and so far manageable. I’m hoping it lasts for a while, also the tracks are a little detectable, I guess I will get a deeper parting space the next time.
Hair is very soft and natural. Dyed it and it looks very beautiful! Can’t wait to install the hair
I am very pleased with the customer service. I was constantly updated about my parcel despite the covid-19.