We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
Fast shipping haven’t installed it yet but loving it so far thank you Communication was great !!!!!
dyed it,so good!
Produto conforme descrito e envio rápido. Recomendo.
Product is pretty decent. True to the length, no complaints
I got this hair for my daughter. It is very soft and beautiful!
gran calidad me sorprende volvere a comprar
Order arrives very quickly, the store is really at the top nothing to say thank you very much
Love this hair very excited to instal
Nice hair!
Very soft and easy to color. I used 40 volume to get my 4 different blondes
Bundles feel nice ! Great job
Hair real nice
All right, recommend.
High quality product and excellent service. Super attentive saleswoman, besides the delivery was very fast, they also sent me gifts. I will definitely buy again.
Shipping was on time. Seller was nice and helpful. Installed for a sleek ponytail. Hair is soft. No shedding experienced. Does not tangle but gets frizzy. Nothing brushing or maybe some heat wouldn’t fix. Overall good quality for the price.
hair was good i’m gonna highlight it though
This is my second time purchasing this hair and when I tell you it is so soft. The first time I purchased this hair I got inches 24,26,28, and 30 and usually the longer the bundle the thinner the wefts but with this vendor the wefts where so thick. The hair came in a natural brown color but I dyed it jet black and the hair took the color very well. There was no split end or fly a ways which I really appreciated. Would I recommend this hair? 100% I would! GREAT customer service!
on time
Très beau cheveu. Je vous recommande de commander chez ce vendeur. Je le remercie aussi pour le bonnet offert. Cheveu fluide et impeccable.
Great hair
it doesn’t bleach good enough. which is why my color didn’t turn out how i wanted it to . kinda blew.
Y’all this hair is beautiful and very soft. The store is amazing I can’t thank her enough for the fast delivery.
The hair arrived in tact tangle free and lustrous! The stores communication was impeccable and they ensured that I was satisfied with the quality as well as the install. Although I haven’t installed the hair yet, I am confident that it is going to wear beautifully and I will try to update with more photos. As for now, here are photos of the actual hair upon arrival
This is my first time ordering from this vendor and I must say it was a pleasure the quality of the hair is Great! Not only that but the stellar customer and fast delivery. I will be purchasing again
Très bonne meche