We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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The hair arrived in tact tangle free and lustrous! The stores communication was impeccable and they ensured that I was satisfied with the quality as well as the install. Although I haven’t installed the hair yet, I am confident that it is going to wear beautifully and I will try to update with more photos. As for now, here are photos of the actual hair upon arrival
This is my first time ordering from this vendor and I must say it was a pleasure the quality of the hair is Great! Not only that but the stellar customer and fast delivery. I will be purchasing again
Très bonne meche
Good bundles just very thin
O pedido mais rápido que recebi, postado dia 03/08 recebido dia 13/08. Super recomendo!
Amei o produto, veio tudo como eu queria, empresa top...acompanharam e deram-me sugestões do que melhor me ficava, amei
Hair is soft n true to length. Shipping was super fast. I got my bundles within 3 days. Seller communicated with me right through until I got my bundles. I recommend.
bonne qualité
Beautiful and very soft I’m going to color and install hopefully by the end of the week
i love the hair will buy again
I recommend 100%, store communication is good, the hair is accurate
Ordered arrived very fast with little gift inside, appreciate , and Sophia followed up to see that all is fine. Thank you very professional and love the hair
These bundles are soft and the tracks are thick absolutely perfect for installation or to make a wig.
It’s some good hair
Ordered inches 20”22”24”26 about a week ago. I told the store I’ll need the hair by September 10 and received it September 8. Seller communication was great! Also the hair is very nice and silky. I ran my fingers through all of the bundles and had NO SHEDDING OR TANGLING. Also The longer inches are just as thick as the shorter ones. I will be getting the hair installed in a few days, I’ll leave another update soon!
Great hair as usual. This was my second order and i have made a third one
This hair is amazing !!!! Extremely soft and thick! I was reading most of the comments-before I received the hair- worrying about if the hair was going to be likeable! Lol but i’m am the type of person that LOVES full hair so this is definitely something you want to get! I got an 18 inch bundle and i’m suppppppeerrrrr satisfied! Little to no shedding either! More pictures to come!
nice one I love it
I ordered 4 bundles on 10/02 & they came SUPER FAST ! I wanted them before the 12th but they came the 6th. Buyer was very friendly & easy to work with. I will update with more pictures after the hair is installed.
Cabelo super macio. comprarei mais.
Nice thick bundle haven’t installed. Needed an extra bundle. Perfect!
The hair came extremely fast it’s so soft and beautiful...
Very nice and fast shipping.
estoy super feliz el cabello es igual que el de la foto, y me llego rapido primavera ves q me llega tan rapido ,realmente recomiendo este vendedor e super rapido, gracias
Accurate