We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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In the process of styling but this hair is sooo soft and beautiful. Has minimal shedding. Just a little thinner than I’d prefer. I recommend getting the 250 density if you like volume. I ordered the body wave & the straight texture 22”
My orders came fast. I ordered 2 wigs in 2 different states and they arrived same day hrs apart! The hair soft and thick. Can't wait to wash and style. Will definitely be ordering again.
Love love love this hair amazing quality and also very full and thick love it
I actually can't believe how beautiful the hair is. When I say minimal I mean BARELY any shedding. This hair can hold curls like nobody's business & it's so easy to straighten / curl! I installed this hair on my birthday and I absolutely love it! I would definitely rate this hair a 10/10. When I say the hair just SWAYS unprovoked omg. I loveeeee it. :) oh & shipping wise even through this pandemic, the hair came so quick I was actually shocked .. I ordered the hair on a Thursday and the hair came on Tuesday!
This hair is the bomb. The price was very affordable for such long wig. There is minimal shedding with this wig , it barely sheads. The curl pattern was super nice out the packaging. The hair had no smell. The frontal was thin and so easy to cut and style, the hair also came. Pre plucked which was amazing. I will be ordering from this company again and trying new textures.Such a great buy !!! The store was super nice, I don't remember her name but she was very helpful and stayed in contact which was so amazing.
Hair is great so far, literally barely any shedding and it feels great
I love the hair it’s so soft and thick . I received my hair in last than a week and the store’s communication is great!
Y’all I am so in love with this hair I am so buying another 1 it’s human hair the the texture is so bomb this is a 30inch
This hair is absolutely amazing ! I bleached and plucked the knots and bleached the hair with minimal shedding. Follow my hair page @__hairbymell and shop bundles, lashes, and more @__bratzbeautybar
Hair is beautiful I did pluck my frontal.. however everything is is very nice
So far hair looks good feel good . Tried wig on to see how it fit and it was snugged . That’s good to me . My package did come damaged . But will post pics after customized
Perfect product, love it
Not the type of lace I expected but good thick quality
this hair is sooooo nice! it’s really soft, no smell, minimal shedding. i haven’t styled it yet. just bleached the knots and washed the hair. i’m definitely going to order a longer one soon. it’s worth it y’all!
The hair is very beautiful and has a good quality. So far no shedding and it doesn't tangle. The hair feels super soft and communication with the store was on poin. elastic hairband and wigcap included. I am very satisfied
Hair is really pretty & soft. The wig is full I actually dyed my wig and it took the bleaching very well so I love it soo far. The shipping was fast too.
Absolutely love the wig so much and the hair <3 xoxo
YALL!! GET THIS MF HAIR TRUE TO LENGTH! SOFT AS HECK !! I DYED IT AND BLEACHED IT AND ITS STILL SO SOFT!!! NO SHEDDING EITHER‼️ ITS THE BOMB.. Check my IG out for more pictures @slimmerela I LOVE THIS HAIR AND ORDERING AGAIN #SATISFIEDCUSTOMER.
Soft good quality fast shipping
I freaking loveeeeee this wig this hair is everything, i rocked heatless curls while at work constantly moving and it lasted allll day and it still had its curls and waves the following day. i'm so glad i made the decision to order. I did the fire test when i received, it passed. I'll be back with an update later. I must also add that the store has great communicative skills. thank you