We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Communication was really amazing and the hair arrived earlier than expected. Hair is so great!
The hair is really soft and it came really fast
Great Communication, product is so beautiful
The hair is so soft and pretty just like the first time I bought it. The shipping was super fast as well. I'm a Very very satisfied customer!
Let’s talk about how they send you lashes and a hair net as well as the hair lol. I just installed her couple days ago and received so many good feed back. Thank you
Great quality hair.
True to length. Silky to the touch. No odor or smell. Installed well. Came neatly packaged with two free gifts! Shipping was super fast! Only took one week. Would definitely recommend and order from this vendor again
I love these bundles they are soooo full and thick!!
Really human hair very beautiful arrived with 15 days in Brazil loved
Hair is soft and the bundles are full. I loved the packaging and there was even lashes included. I received 4 nice and thick bundles, no weird smell. Shipping was so fast!
Vendedor é muito bom, eu fiquei muito feliz. O produto é maravilhoso e perfeito, a mulher gostou muito. Vendedor faz bom trabalho. Certamente irei comprar mais assim que possível. Quero desejar todo sucesso ao vendedor que fez um bom trabaho.
Nice and soft
Good quality
very great quality. no smell, great communication with store. ordered on August 1st received it on August 4 th. I will update how the hair looks in once I get it installed.
Wow I love my hair. I arrive very fast Excellent quality
THANK YOU! VERY HAPPY CUSTOMER
I really love this hair,. thanks for the gift. it took one month and two weeks to get here but is okay
Third order with this company and still very very satisfied. I really like the hair , softness and fluidity, everything is here and I had free gifts too.
The hair was amazing quality and was true the length. It was also very thick. After I have installed I will leave some pictures. Definitely recommend this vendor. Really good communication as well.
Great Communication, I will be shopping again ! Seller was texting and they responded fast !
Fast shipping haven’t installed it yet but loving it so far thank you Communication was great !!!!!
dyed it,so good!
Produto conforme descrito e envio rápido. Recomendo.
Product is pretty decent. True to the length, no complaints
I got this hair for my daughter. It is very soft and beautiful!